If you cancel a reservation in accordance with the cancellation policy in effect at the time of the reservation, you may be eligible for a refund of the amount paid, minus any applicable fees or penalties as specified in the cancellation policy.
If you do not check-in on the scheduled arrival date (“No-Show”), you will not be eligible for any refund, and the full amount of the reservation or applicable penalties may be charged.
Refund Processing Time
On cancellation of refundable booking, the refund processing will take between two (2) -to- four (4) weeks to reflect in your credit card statement. Reasons for the specified processing time are based on billing cycle of your credit card company and processing time of the bank. The refund depends on numerous factors such as the website’s cancellation policy, time of cancellation and processing fees etc. In case the reservation is not confirmed, we will not charge you anything on your credit card and release the whole amount, if any, that was held on it immediately. Now after we do this, it will still take two (2) -to- four (4) weeks for the bank to process the refund and to show the refunded amount on your credit card.
For more details refer to the cancellation policy of our website. Satya Andaman shall not be responsible for any delays or issues related to refund processing by third-party payment processors or financial institutions.
Changes to Refund Policy
Satya Andaman reserves the right to modify or update the refund policy for the website at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting on the Website.
If you have any questions about the refund policy or need to request a refund for a reservation, please contact Satya Andaman directly using the contact information provided on the Website.
By using the Satya Andaman Resort website and making a reservation, you acknowledge and agree to the terms and conditions of the refund policy as stated above.